Are You Using Social Media Effectively?

I know I’ve been struggling with the best way to apply social media strategies to my business.  How about you?  Not only did Don Crowther deliver 5 content-packed videos with solid strategies for leveraging social media in any niche during his pre-launch, today (July 11, 2011) and Wednesday (July 13, 2011), he is over-delivering again by hosting 2 FULL DAYS (Over 12+ HOURS) of free content using LIVE streaming video.

I’m sure that thousands of people will be watching and interacting during this broadcast.  In fact, **Depending on when you are reading this, the show may already be LIVE right Now**  at this link.

Here is the line-up for Monday, June 11th, beginning at 5pm Eastern and running until 11:30pm:

Andy Jenkins
Mike Koenigs
Jeff Walker
Perry Marshall
Dan Hollings
Dan Thies
Leslie Rohde

The SPF Livecast is also going to Showcase TONS of Real-Life case-studies from people just like you and me  who are quietly (some not so quietly) leveraging Social Media in their niches to achieve their goals and profiting further by going on to become Social Media Consultants.

Here is a link to the LIVE broadcast again:
LIVE streaming Social Media Webinar Link

Since this free broadcast is LIVE Streaming video, the presenters will be taking YOUR questions, and responding to YOUR feedback LIVE as they go. Just put it on in the background if you can’t pay attention for SIX HOURS STRAIGHT.  (But we’re all masters of multi-tasking, aren’t we?  )

I honestly got so many great strategies for using social media more effectively from the pre-launch videos, I wouldn’t think of missing this event.  Even if those got past you, you’re bound to learn SOMETHING  from the 2 days of live streaming video that you can put to work for you immediately in your business.

I’m going to be there, for sure, and I hope you will join me.  See you at the the LiveCast!

Where the Hell is Matt?

In these times of entrepreneurship and light-speed marketing, I’m frequently reviewing things that other people are doing online.  YouTube is a great place to locate innovative marketing techniques.  It is also a great place to wonder how people came up with their ideas but some things are better left unexplained … especially a video like this!

Make Your Business Fun!

Here is a video where Matt explains his business and how he has grown his ideas into something that not only is more fun but also is profitable. It is carrying a beneficial message to our world too.

Last weekend, I attended a reception for a well known nature photographer named Thomas Mangelsen.  He autographed my purchase with this message:

Dance while you can.  Scream when you must.

There is wisdom in those words, and Matt’s video and business plan reinforces them somehow.

Here is another favorite quote of mine by one of this world’s most famous writers, Mark Twain:

“Sing like no one’s listening, love like you’ve never been hurt, dance like nobody’s watching, and live like its heaven on earth.”

For those of you in the USA, have an awesome Thanksgiving.  For all my other readers, enjoy the day!

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Cyber Vandalism, Skype Hackers and Social Networks

Skype is an invaluable business building tool.  Not only does it allow you to conduct business internationally without incurring international long distance charges, it make is very easy to share large files and engage your customers in video chats when the need arises.

There is a dark side to Skype.  Hackers prey on naive online users.  Last year’s hacker game was to usurp an account and initiate contact with all confirmed contacts, inviting those people to accept files.  Even though I do not consider myself to be naive, I was duped into accepting and opening a file, in March 2009,  when a seemingly active client offered it to me.  When I lost access to my Skype account, I realized I had been hacked.  It took a few days to put everything back together and it was a real headache.

I haven’t accepted any spontaneously offered files or clicked on any uninvited links since that time, even if the offer is extended by a long-term contact on my list.

This year’s hacker game is to hijack an account and offer a link that  looks like a Skype link to all confirmed contacts in that account.  With a slight amount of scrutiny, it is obviously not a link you should follow.  The link will probably ask you to login to your Skype account, at which point the hacker has your credentials.  If you have a Skype subscription attached to your PayPal account, the hackers can run up huge expenses for you.  Skype takes no responsibility for this.  Neither does PayPal.

When my Skype account was hijacked in March 2009, I had no Skype subscriptions but friends of mine who were hacked by the hackers who hacked me were harmed financially.  A hacker’s sole intention is to steal something from you.  They are clever people and it is truly a shame that they have chosen to use their creative talent for malicious intent.

Safe computing and surfing is an old topic but its relevance is not stale.  It is comprised of more than running Spyware blockers and Antivirus software, especially if you are a member of any internet messaging application.

How to Avoid Skype Hackers!

Here are some steps you can take to be safe on Skype:

1. Whenever a friend offers you a picture or file, ask them what it is.  Try to engage them in a longer conversation so you can determine if the language they are using is native to them.  If you feel uneasy about it, ask if you can connect through voice to have them explain why you should accept the file.  A hacker will not be able to talk to you.
2. When you are asked to confirm a contact, ask the requestor how they found your ID.  If they can’t provide information that links to any sites or chats you have a membership in, decline the opportunity promptly.
3. When you are invited to click on a link unexpectedly, look at the link carefully first.  Here is the dialogue from a recent attempt to hijack my account today.  You will notice in the first line that English is not their native language.  By the way, THE LINK HAS BEEN DISABLED IN THIS POST!

[11:20:10 AM] MyFriend says: hi how are you,i send to you link please sign in ok and thanks  http://smii.host.sk/www.skype.com/?id=79826&lc=us
[11:23:04 AM] Marj Wyatt says: oh dear, hackers at work
[11:24:01 AM] Marj Wyatt says: more importantly, what sorts of idiots spend their days trying to wreak havoc on nice people?

I received no response to my inquiry, but I wasn’t really expecting one.  I admit to my brutality in my biting response but, frankly, it was a way to shut them down immediately.  I posted this thread here so you could see an example of a hacker’s link.  There will always be something after the domain name.

The first time I encountered this in Skype, I asked what the link was for.  The user at the other end kept repeating that it was “a surprise.”  I was polite with them and informed them that, if I wanted to access my Skype account, I would login through a browser and not through their link.  The abandoned their efforts.

Managing Your Online Life

Tools, like social networks and Skype, have made it easier to build business and promote products and services at a minimal cost.  They have also opened up a new channel for hackers.  Both Twitter and Facebook have been hacked repeatedly during the past year.  To the best of my understanding, it always starts with a malicious link.

Very early in my practice of conducting business online, I learned to set every profile that I have on social networks to approve comments manually so I could avoid the use of my pages as advertising space for others.  People who have a penchant for doing this have had the nerve to complain when I do not approve their posts with links to their list building tools or business opportunities.  Oh well…

New contacts on Skype are always advised that my accepting them is conditional and presumes that they will not promote every business opportunity they come across on the web via Skype broadcast tools.  When a confirmed Skype contact sends me a link to something that they are promoting, I always ask questions and remind them that I’m not looking for get rich quick schemes.  Not so long ago, one of my contacts decided to launch a group chat with the founders of one business, after I declined to enroll myself.  It was quite embarrassing for me.  I didn’t want to hurt my friend’s feelings but I also did not like the feeling of being cajoled into joining yet another “worthless webinar”  so they could get a bonus.

The LinkedIn network uses a process for profile publications that begins with a request, from you, for the feedback.  It is very straight forward.  Additionally, LinkedIn uses associations like school or work to help people find friends.  It may take a little longer to build your social network there but at least you know who you are connecting with, which provides you with a reasonable expectation about how they will behave online.

I have also monitored my Twitter feeds carefully.  When a Twitter contact presents themselves as being uncouth or a Twitter Spammer, I will “unfriend” them so my Twitter feed isn’t cluttered with junk.  It is my feed, after all.  :)

With the caveat that I find the Facebook user interface unwieldy and may not have taken the time to figure it out, there doe not appear to be a setting for manually approving comments on my Facebook wall.  This is a bother because it enforces a need to go into your account and delete content that you do not want displayed.

Building Business Online

Skype, Facebook, Twitter and LinkedIn are powerful business building tools when they are used appropriately.  Social manners should not be tossed out the window just because you are in an online relationship with your prospects and customers.  When you are respectful of your online contacts, you will attract more business contacts who are also respectful of you.

Have fun online, be careful, and be prosperous!

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Facebook Taking Heat Over Privacy Policy Changes

Social networking is a great way to connect with prospects and friends.  Over the past few months, there have been a lot of internet marketers advising that Facebook is a better advertising spot than Google.  When you must advertise, it is good to have choices where your ads will be targeted but has Facebook gone too far to serve up data for their advertisers?  It would appear so, if the US Federal Government has gotten involved.

In a nutshell, here is what has changed.  Previously, Facebook flushed personal information from their cache each 24-hours.  The privacy policy revision states that it will be held infinitely and that advertisers may use it for targeted promotions.  Many internet marketers have picked up on this nuance and developed products for sale to help people get more bang for their advertising buck.

Although Facebook users have the privilege of opting out, the user interface is confusing and most folks don’t know where to look for the opt-out.  Heck, finding your public profile link can be an absolute chore!  I do understand the genesis of Facebook as being sort of an online yearbook for a university.  This may explain the unwieldiness of it  but it doesn’t forgive the fact that we should be able to easily locate all news and important links by visiting out own profiles.  In other words, the obligation to track changes to the privacy policy of any social networking site is not the user’s.

Many Facebook users won’t care one way or the other.  Still, there are those among us who don’t enjoy unsolicited advertisements.  I’m sure one.  When I logged into my account today, I found a dozen ads that were geo-targeted to my location.  Local shops, product providers, service providers, Realtors and bars.  I’d rather not be bombarded like that.  I looked for a method of opting out and I just couldn’t find it! 

Facebook is not wrong to sell advertising space.  Their on-screen real estate is valuable and they must fund the site support.  All things being equal, Facebook ads are less expensive than Google Adwords.

The fact remains that nothing replaces good SEO with a solid keyword strategy.  In my online branding business, I never advocate that my clients use paid advertising.  I will provide some consulting services to help them learn the SEO ropes.  It isn’t a big secret or anything.  Most of the information someone needs to learn SEO is available online for free.  With interest, the ability to read, and the willingness to monitor results and experiment, perseverance will take your site where you’d like it to be.

Stretching Your Mind Can Change Your Life

Personally, I find it enjoyable when something occurs that seems synchronous to events in present time. The other night, such an event occurred. While rifling through papers in my desk drawer, an old fortune from a fortune cookie surfaced. It read:

One’s mind, once stretched by a new idea, never regains its original dimensions.

Not only is this synchronous, it also is quite profound in its simple truth. Once we are introduced to a something new, and the idea takes root in our minds and inspires us, it is virtually impossible to operate as we did before we made our important discovery. Our eager minds pursue the idea and follow it through permutations and twists in the road. Through every turn, the core substance of the idea remains solid and the starting point to which you always will return, should you find a need to adjust your strategy.

Take Internet Marketing, for example. A few years ago, I decided that I would get income through online means. In pursuit of that vision, I began subscribing to newsletters and purchasing products that would teach me more about what people were doing online. Some of the methods that I evaluated are not ones that I use or would recommend but knowing what not to do is almost as important as knowing what to do, isn’t it? Due to my interest and attention, I am able to spot trends and, when it comes to opportunity offers, I have a pretty good system for separating the wheat from the chaff.

As I put my own business plan into motion, it became obvious that my time spent learning about internet marketing was extremely helpful to people who retained my services for Online Branding and wanted to get income online. Although my primary source of income is still from my consulting services, the fact that I am personally involved with my customers doesn’t imply that I am not an internet marketer. I source all of my business through Web 2.0 methods and enjoy working with people.  And, the best part is that my business is totally portable!

My mind was stretched by this self-induced learning. When I approach a potential business liaison or client, it is nearly impossible for me to talk merely about traditional means of sourcing new business. When I set up ecommerce websites, for instance, I make recommendations beyond layout, technology, and graphics. My degree is in business and that knowledge, coupled with the education I’ve received through personal learning, are assets to any project that I undertake and I’ve heard this repeatedly from my customers.

All things being equal, anyone who has a business website is an internet marketer. Here is the caveat; The prettiest site in the world cannot manufacture new business and cash flow. If you haven’t done so already, it would serve you well to either learn about, or retain the services of someone who knows about techniques that will improve your website’s visibility through Web 2.0 techniques that drive targeted traffic, as well as performing the time-consuming SEO methods that will get it listed and ranked by search engines. If you are in business and have no website, you are missing an incredible opportunity. Personally, I feel that it is sheer folly to be in business without a website. It is statistically proven that people look online prior to making any purchase decision.

Even though this is not business related, our minds can also be stretched by ideas that present themselves in everyday life. The ingenuity of a child who is working out a difficult “engineering” problem related to the sand castle they are building at the beach is a good example. It is not an unimportant side note to remind you to take time to relax your mind so as to re-charge your creative juices.  If we are fortunate, we retain our sense of awe about things that are remarkable and have nothing to do with making money, like watching swallows soaring high above us or witnessing the oceans that undulate through forces unseen. At times when you need to restore yourself, it is good to have easy access to those things that opened your mind as a child.

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Striving for Mediocrity

In my ongoing study of internet based businesses, I’ve subscribed to many newsletters and met online acquaintances through Skype. Occasionally, I will receive a Skype broadcast or email message inviting me to something like this:

Subject: Up to $15 per hour

This is something to get excited about! Here is a way that you can make $15.00 per HOUR by simply clicking on ads. I just did this tonight.

This is not your standard fly by night, run of the mill, surf site where your money gets tied up for weeks or even months so please hear me out and read this carefully.

I’m not excited. Are you?

I don’t mean to be disrespectful if this sort of offer is exciting to you, as each of us has different strengths and interests, but each time something like this is introduced, I wonder what would motivate someone to want to spend their time in this way. Equally pointless is taking online surveys “for cash.” These sorts of programs are aimless and, in my opinion, tend to stunt your creativity.

When I began my online journey and was more naive, I followed the recommendations of my “mentor” and tried ad surf sites. My takeaway from that short-lived cycle was that it was BORING! All of the ads seemed to make similar wild claims of instant riches without effort, suggested they were “the best ever” fill-in-the blank, and some even claimed to be the last stop in a quest to get income online. Pictures of fancy cars, palacial homes, and luxury vacations endeavored to lure in unsuspecting people who were trying to find a method to augment or replace income earned through traditional means.

The payoff at most ad surf sites is a point based compensation allowing the user to post their own ads at the same site which possibly will result to capturing a lead and/or new customer who might be surfing ads for similar reasons. Sadly, what passes for compelling landing page copy is nothing more than hype, in most cases.

An article posted today at the Philadelphia Business Journal reports that Interactive Advertising is down 5.3% from last year. The statistic is sourced from a PricewaterhouseCoopers LLP study and includes both display ads and digital video advertising. However, when digital video advertising is separated into its own category it is on the rise by 38%.

In fairness and most likely, the drop in interactive ad agency revenue, which would be interesting to a firm like PricewaterhouseCoopers, has a lot to do with our ability to leverage free resources to get our marketing message out there. The risk of using free advertising sites is relevant to one’s niche and presentation skills, especially using video.

Although the Law of Attraction suggests that new business will find us if our intentions are clear, any business person will agree that advertising makes their business more visible. As business owners, we need to make wise choices, especially when it comes to advertising an marketing expenses.  If you are on a slim budget, putting your content up on YouTube fulfills the digital video marketing need.  The challenge is to get your video noticed, viewed, commented and recommended.  In a best case scenario, it will be interesting enough to go viral.

It is somewhat of a conundrum determining how to effectively advertise our business online and ways to make our advertisement stand out. Consumers don’t want to be “sold” anything and we are bombarded by advertisements everywhere we go so something about your video needs to be special enough to make it stick in the minds of your target market.

Using social networks give us a potential audience. However, making friends merely to push ads about your business idea can get you labeled as a spammer and your account could be shut down.Social Media Mavens, claiming to know the best ways to leverage those venues, have had their Facebook accounts shut down without notice, which must have been just a little embarrassing since this was their claim to fame.  Additionally, your new online friends will learn to ignore you if all you are doing is sending ads.  It is highly recommended that you develop relationships with your social networking connections and send advertisements to them ONLY if they express an interest in learning more about what you’re doing.

Print advertising can be expensive but it is a way to reach people who you may not encounter online.  Using free online advertising sources like Craig’s List is another way to get out your good news but there are  restrictions which you need to understand and comply with or you ad will be taken down at those sorts of sites too.

Having your own website, hosted on your own hosting account, is an essential tool for anyone in business. Up front evaluation of your niche and target market is necessary. People shop online first so knowing what your market is searching for is critical. If you aren’t good at copywriting, hire someone to do this for you so you have effective content on your page which will resonate with your market niche.

When you have your new website finished, don’t forget to use PRWeb to announce yourself and your business site to the world.  At no cost, you can notify a wider audience.  For a nominal fee, the reach becomes wider.  PRWeb ads convert to print advertising, in some cases and the wider the reach, the better are your chances to draw in suspects … er … prospects.

Doodle for Google Contest!

We all use Google everyday to look for information. Every now and then, there is a new link on the main Google page which catches my eye. If you haven’t done so yet, follow the Doodle for Google Contest link. The theme of this year’s contest is “What I Wish for the World.” The drawings which I previewed are all absolutely delightful but the originations of the young people who created them are what I found most compelling.

Here’s a YouTube video with some animated Google Doodles which is promoting the contest.

Every internet marketer has access to the entire world to promote their businesses. Not everyone is guaranteed visitors to their website daily, however. We all know that Google has this sort of leverage. To see a huge company like that use their advantage in such a selfless way warmed my heart.

Community involvement is not a new business idea. Engaging our prospects or existing customers through being present in a non-threatening way is a great method to get to know these people as people. Initiating a contest can permit you to attract targeted traffic to your site and it can be a lot of fun for you and your staff too. You are only limited by your imagination.

As internet marketers, we often overlook things that are not trendy. Leaving our desks to actually interact with our local community is something we rarely do. This could be due to the fact that we have an “online” business but I don’t think we should use that as an excuse. Getting involved with our regional and local communities can only stand to facilitate meetings with other like-minded entrepreneurs and expand our circle of influence.

If you haven’t done so already, cast your vote at Doodle for Google Contest. If you are inspired, try to think up a way to use this great promotional tool in your business too.

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Tribes & Misdemeanors (Updated 10/19/2009)

I’ve been online since the dial-up days, long before internetworking or email exchange was possible on computers with dissimilar operating systems. Working for a company with military contracts provided access to something called Arpanet which preceded the internet, as we know it today. When personal computers came on the scene in the late 1980s, we initially shared files using a technology called sneaker net. This involved copying files to a 5.25 inch floppy disk and delivering to the person who needed to access the file.

At that time, online tribes gathered in Usenet Groups where discussions could occur or news could be read with minimal lag time. As well, if someone had an axe to grind or was biased by some other affiliation, online and unofficially declared social etiquette was to indicate your position in the posted replies or at the end of one’s signature. Participants used telnet to visit these “chat rooms” and dial up speeds were a whopping 1200bps.

Bulletin boards were along the evolutionary chain of online tribe building. During their heyday period from the late 1970s to the early 1990s, these venues were maintained by hobbyists or corporate system administrators and the application software was hosted on dedicated computers. Operating costs sometimes translated to a fee based service. Because dial-up access often included expensive long distance calling rates, these sorts of tribes were geographically localized and members of the BBSes tended socialize in person on a somewhat regular basis.

Fast forward to now. These days, it is an anomaly for someone to not have high speed internet access. Bulletin boards have progressed to become forums and free internet messaging tools make it painlessly simple to gather into online tribes in a heartbeat. Skype Chat rooms are a great place to get connected and interact with like-minded people and I have learned a lot from my involvement with some of them.

Most Skype chat rooms have clear guidelines posted and all of them have hosts and co-hosts to monitor discussions and ensure that members adhere to the rules. Friendships can develop quickly when you can get a feeling about things that people think and care about in the rooms. Some friendships evolve on a more personal level which may even lead to conducting business together in profitable partnerships or JV endeavors.

Over time, I have observed that all Skype Chat Rooms are not created equally and that room owners, hosts, or members don’t always play nice. Unlike face-to-face friends, you do not have the benefit of body language, voice tone, or inflections behind the words. Even when you voice chat with someone, the anonymity factor of distance permits people to misrepresent themselves. If you are a guest in a Skype Chat, you will soon learn that room hosts can be arbitrary about who remains a member. Since it is their room, I guess this is their perfect right but, if you are the victim of a random ejection for no apparent reason, it can be disconcerting.

I approach all new memberships with caution and tend to leave or distance myself from Skype Chats where the room owners are only intent on pontification of their own professional worth, seem to bully members, or where the overall intention seems to be gossip, belligerence or unfocused conversations leading nowhere. We attract what we are thinking and, if we are embroiled in mean-spirited conversations, interacting with vulgar and opinionated people, or wasting our precious time on non-productive conversations, what will we attract?

This post is mainly written to recommend two of my long-time favorite chat rooms:

1. GutzMedia Training 24/7 Chat
2. Julie’s Skype Tips Chat

My evaluation is primarily based on these observations:

1. Quality of content & member interaction
2. Spirit of mutual support
3. Lack of spammy affiliate links
4. Membership exhibits common courtesies we learned in Kindergarten such as: play nice, don’t push each other on the playground and share your toys.

Skype is a remarkable online business meeting place and Skype chat rooms can facilitate great learning. The two rooms recommended in this post have never publicly disparaged anyone and I’ve found their membership to be very helpful. If you’re looking for interaction and friendship, I do suggest checking them out. These chat room owners are good people with superior online reputations whom I have come to know, respect and like. I believe that you will like them too.

Feel free to look me up on Skype if you have any questions. I can introduce you to these rooms too. My Skype ID is marj.wyatt.

I have an addendum to this post. Gutz 7/24 Skype chat has recently made a business decision to come off of Skype Public Chat and adjourn to their free Social Network hosted at Ning. Membership is free and getting involved with the Gutz Media Live community can only serve to improve your connections and business mindset.

As of October 19, 2009, the value obtained from participation in Julie’s Skype Tips chat room has become questionable.  This room appears to be absorbed in conversations that will only help brand new Skype users, business owners in Message Magic, or people whose Skype Accounts have been hijacked.  Thus, even though the information about the history of online chats remains of some value, there are NO Skype Chat Rooms that can be recommended.

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Twitter: Top Twitter Tools Exposed & Explained at Lightning Speed!

My friend, Zeb Olsen is a Twitter Wizard. He has helped me tremendously, over time, and I am sure you can benefit from learning more from him as well. I am sharing a video he produced recently that describes tactics and tools you can use immediately to get a handle on different ways to use Twitter in your business.

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The Internet Overdose Song

These marketers have come up with another brilliant YouTube video that is fun as well as being informative.

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