Designing a website for conversion is something that every business owner cares about, if they are savvy and have a solid business goal for their sites.  Top gun internet marketers sell memberships and consulting services to people who want to get income online.  It is a good idea to have a mentor when you are starting out, for sure, but I wonder if there really is a one-size-fits-all approach to building an online business.  My instincts say no. 

As an Online Branding Consultant and website developer, I’ve been monitoring website tools and trends for years.  When my daily research introduced the idea that the color orange converted better than any other color, it seemed like a reasonable thing to try.  Within a few months, just about every site that I saw had an orange buy now or add to cart button.  Recently, this button has gotten much larger.   Does the image below look familar to you and did you feel compelled to press the button?  It took me 2 seconds to find one. 

One trend that I have no argument with at all is to use Wordpress website technology as the basis for a business and sales funnel.  The software is remarkable, easy to manage, and delivers great SEO benefits too.  Many top guns have migrated their sites to wordpress with good reason and anyone paying attention knows that Wordpress is much more than a blogging tool. 

Video capture pages are a very good idea and they have been for a long time.  However, there has been a disturbing trend with them recently.  The latest video marketing tactic is to enforce an opt in before one is granted access to the video.  This is a ploy to build a list, which I understand, but if you do this please manage your lists so you aren’t broadcasting the same message multiple times.  That is kind of irritating.  

Another rising video marketing trend is to put up content with no controls or information about duration.  I find to be both inconvenient and rude, and I know I’m not alone.  If it is off-putting, why does it convert?  Perhaps someone who is doing this and tracking results can enlighten us all. 

The OTO (one-time-offer) tactic has taken on new proportions of irritation.  When I opt in to something for free, I expect an obligatory up sell but is it really necessary to introduce two, three or more?  Newbie or not, I’m betting that I’m not the only person who loses patience and gives up.  It would be great to see the split testing results that support the claims of people who say this builds loyalty and increases sales.   

Please save us all from the disingenuous “fear of loss” call to action tactic.  If you aren’t sure what this means, it is the one that compels you to decide right now and threatens that, if you don’t, the offer will be lost forever.  If it really is a limited time offer then using this tactic doesn’t constitute coercion.  A high percentage of the time, however, the claim is not true.  How many times have you bought something because you were led to believe you needed to decide right away and found that same site months after the fact? 

When internet marketers began to sell products that teach how to target local business owners, it intrigued me.  I wondered if they really knew what they were talking about.  As it turns out, few internet marketers have ever dealt with offline business owners so please don’t expect them to teach you everything you need to know in order to succeed in this niche.  I’m not saying it isn’t a good idea but, trust me, it isn’t an automatic gateway to wealth. 

If you want to have credibility with a local business owner, you need more than a spiel and a ghost written book to hand to them at your first meeting.  You must understand THEIR business and be prepared to explain how you can help them improve their bottom line.

Think about the different businesses that you see in your neighborhood for a moment, excluding chains and franchises.  I doubt that the target market for an attorney, accountant, florist, or day spa lends itself to hype, being forced into opting in to view a video that has no controls on it, or the huge orange “add to cart” button.  Please let me know if you think I am wrong. 

Small busines owners understand their niche and they’re good at sensing deception or they don’t stay in business long..  You won’t know how to help them if you haven’t done your homework.  Customer acquisition costs are a factor to small business owners, as well as return on investment.  If you want to play in that field, make sure you understand business basics first.

The bottom line is this:

No internet marketing formula is one-size-fits-all.  

It’s Mother’s Day in the United States.  This is a holiday reserved for the women who gave us our lives and, if you are as fortunate as me, the person who believed in us so much that we knew we could never fail.  Today, I will tell you some of the most memorable stories that I have about a remarkable woman who was my mother, my mentor, and my friend. 

My mother was born in 1926, which means she grew up during the depression.  She was the oldest in a family of 12 children and, because times were difficult, her father expected her to quit school so she could help earn money to feed the family.  Mom didn’t honor that request for she knew it would inhibit her future possibilities.  At the age of 15, the same year that World War II began, she left her family and moved into a girl’s home so she could finish high school and make something more of her life.  Her courage and focus were quite admirable. 

Perhaps one of the bravest things that my mother decided to do was to have a career other than being a homemaker.  I know this doesn’t sound amazing at all these days but, during the 50’s, this was not popular.  Many of  the suburban housewives whispered among themselves about how she was neglecting her duties as a mother and a wife.  Some of those women even prohibited their children from being friends with my sister and me but, in my eyes, nothing could have been further from the truth!  Mom and Dad explained that she was going to work so we could have greater oppotunities.  Her working created income opportunities for me around the house, which taught me to be enterprising, industrious and responsible.

Mom took a job as a secretary, which was about the only position that women were allowed to have at that time.  Within a couple of years, she was promoted to the position of Wholesale Buyer which caused a bit of conflict within the secretarial pool. My mother loved what she did, and she was quite good at it too.   Twice a year, she would travel to New York City and negotiate large purchases for her company.  I got to tag along with her a couple of times.  Having the chance to see her at work was nothing short of inspirational.  She was well-respected and a tenacious negotiator.   

One of the fondest memories that I have of her is a reaction she had to an editorial in the local paper.  Some man had written that women should not work outside the home and, if they did, that they should stick to “jobs for women” and stay out of the more challenging business roles because men were better suited for those sorts of positions. 

Mom had a fit!  She went straight to her typewriter and prepared a response that was published by the paper.  This created quite a stir in the family, since she had used her married name on the letter.  I will never forget listening in on a debate between my mother and grandfather, who was unhappy that she had used “his” name on such a controversial subject.  She stunned him to silence when she retorted, “It’s my name too!”   In that moment, she taught me that it was OK to stand up for what you believed in and be who you are, regardless of the circumstances.  Remarkable!

I’m chuckling as I write this … and experiencing a little emotion too.  I miss my mother very much.   

Although Mom didn’t always agree with my ideas as a youth, she never told me I was wrong.  In the truest sense of the word, she mentored me by discussing the pros and cons, just as she would with any adult.  Those conversations always ended with her telling me that she trusted my judgment, which was empowering.  I got to test my strategies and, if something didn’t work out the way I expected, she never said, “I told you so.”  She would offer her advise and recommend solutions but it was always up to me to decide what path to choose.  That was her greatest gift to me.  Over the years, her strength became my will. 

Her independent style and tireless encouragements are factors that still motivate me today.  Her belief in me allowed me to rely on my good instincts, which has been the basis for every decision that I’ve made in my career.  She taught me to disregard the nay-sayers and follow my own path.  This is  something you will feel in many of my articles and it is one of the primary reasons that  GetIncomeBlog.com was launched in 2008. 

Whether I am writing about following your passions or shutting out the noise around you so you can try something new, my message is always the same; Believe in Yourself first.  It isn’t always comfortable to follow the road less traveled but, if you believe in yourself and your abilities, the pot holes on your path are never so deep that the axle will break on your carriage.   

Mom’s resilience never ceased to amaze me.  Up until the day she went into a coma, a week before her death, my mother’s mind remained sharp, she never doubted my ability to succeed, and she was a good friend to me.  I was blessed to have her in my life. 

So, this one is for you, Mom! 

Normally, we associate creativity with artists who apply their craft in written communications, visual arts, or music.  But, if we strictly define creativity as artistic talent, we fail to appreciate how it is involved in the apparently mundane aspects of our lives.  That is really a shame, for nothing of life is truly mundane. 

An acceptable definition for creativity is having the ability to find solutions where none are apparent.  This is often seen with children who are learning something new.  Less obvious are the toiling movers who manage to fit your heirloom dining room table through a narrow hallway without destroying the furniture or the walls, which is certainly admirable. 

In business, creativity is characterized as thinking outside the box, creative problem solving, and maybe even critical thinking.  Has your business creativity ever been stifled by colleagues or clients?  Have you ever inadvertently stifled them?  There are so many ways this can happen, and this article exposes a few of them. 

You Want it When?

During my corporate days, I had an image of a person beneath a thumbscrew with a caption that read: 

Turn it again you SOB!  I work well under pressure!

The poster was irreverent and got many laughs but there really was no truth in it.  The fact of the matter is, people don’t perform as creatively when severe deadlines are imposed.  While the tasks may be completed on time and satisfactorily, there is kind of a hangover after the fact for those involved that can literally immobilize them for days after the effort is over. 

Time pressure disrupts one’s ability to fully engage themselves in the solution.  True creativity requires an incubation period.  In my business, premium rates are applied to “rush” projects for good reason.  When we come to terms on delivery dates and pricing, another dark side can be introduced by anxious people.  Folks who are in a panic with a high need to feel in control can upset the creative flow with interruptions.  To avoid this possible problem, I’ve learned to suggest a date in advance for status updates. 

Please Put Your Weapons Away

With morbid fascination, I’ve observed threats that some people have  imposed in an effort to inspire.  This was more or less a daily fact of life on the job in the information technology industry.  As a Realtor®, a client’s posturing that they would withdraw their listings didn’t motivate me to change anything about the marketing plan we had agreed to at the time we wrote our contract and the listing still sold within the pricing and terms we had set forth at that time. 

These days, as an internet entrepreneur, oppressive behavior serves as a signal that it might be time to fire the client.  Proceeding with people whose projects are fraught with self-serving drama is rarely worth the effort involved in their high maintenance, although some empathy and discussion can sometimes alleviate the  problem.  Yet, if someone wants to be a unhappy, they want to be unhappy and it is never worth entering into a battle of wills.  Let them be right and move on. 

If we enjoy what we’re doing, getting out of bed in the morning is never a chore.  Happy liaisons are not only much more fun.  Working with joyful people induces higher creativity for everyone involved. 

Roles and Responsibilities

Casting a stereotype, based a limited perception about the skills involved in that role, can be limiting for the individual contributor and dangerous for the type-caster.  Consider your bookkeeper, for example.  The joke associated with creative financing is well known to us all but, when your accountant suggests a financing solution that you’ve never heard of before and it helps you to forward a business goal, their creativity is a huge asset to your business. 

Financial Incentives May Not Be The Answer

A study on business creativity suggested that tying compensation to overall team results isn’t necessarily the ticket for inducing higher creativity OR better solutions.  In fact, the study’s results demonstrated that people who were focused on bonuses were less productive than those who worked for the love of the effort. 

Although there is a somewhat common belief that people will work harder if they are rewarded through performance incentives, concerns about negative compensation effects lead people to risk aversion, which ultimately affects creativity.  Ranging outside the norms of what is imagined is an outcome of being truly interested in the effort at hand, knowing that it’s OK to try anything that has potential to work, and believing that one’s suggestions are taken seriously and that their contributions are valued. 

How this Relates to VirtuallyMarj.com

As a Wordpress website designer,  the truth in the tagline at Codex is not lost on me.  Even though most people will never truly appreciate the elegance of some of the code they use, which the tagline describes as poetry, one’s ability to envision and develop it certainly requires a special sort of creativity. 

Personally, I get much more satisfaction out of consulting with clients, who have come to me for help with their marketing and branding strategies, and seeing the light bulb illuminate.  This happens when our discussions unearth something about their pursuits that is not obvious to them because they are too close to the proverbial forest to see the trees.  That is fun! 

Right Brained or Left Brained … Does It Matter to Creativity?

Our right brains influence our creativity, so science says.  Here’s a place for you to take a test, if knowing your brain’s preference is important to you.

I’ve known remarkably creative people whose claim to fame was clearly left brained.  The most renowned example is a former real estate client and friend of mine, Leo Hurwicz, who achieved Nobel Laureate status for his Economics Theory at the age of 90.  It was a privilege to know him and and memories of our talks are truly treasures for me. 

His special skill was mathematics, which is clearly left-brained and analytical.  Yet, his creativity allowed him to see beyond the equations and develop a theory that explained financial markets and ultimately garnered world-wide recognition. 

So, the moral of the story is to not hold yourself back if you are left-brained by nature.  Creativity is the product of what you believe is possible for you to do and it is nurtured by an environment where your ideas can expand to reality … regardless of your brain’s bias or your assigned role.

When you decide to work with a client, your business relationship has potential to develop into a friendship.  This can be very rewarding, as long as the boundaries between friendship and business are established and maintained. 

Very few people understand how awkward it can be when questions they are asking begin to encroach on the time you had set aside to relax.  Under most circumstances, gentle reminders that you are “off the clock” will be enough.  Conscientious people will never ask you to work for free and there is no reason to feel guilty about accepting compensation in exchange for your expertise. 

Here are a few gray areas that you may have encountered:

1. Someone expects you to do something for them which is a service for which clients normally pay.
2. You’ve earned an affiliate commission because someone clicked on your link and that person treats it as if they are owed services in exchange.
3. Sudden demands for a “finder’s fee” months after an introduction.
4. Promising future work for reduced fees.

Expecting Free Help

We’ve all hit financial speed bumps.  My first response to someone who asks me to work for free so they can preserve their cash is to suggest that they need to adjust their mindset.  This sounds brutal but it isn’t.  We are what we believe and, if we believe we are broke, we are broke! 

Many philosophies, including the Law of Attraction, conceptualize thought as energy that attracts like-kind energy.  If your thoughts are trained on what you lack, you will attract more of that.  In other words, your lack will increase.  This is so stupidly simple, yet so difficult to master! 

Placating your associate’s fears by working for free is a choice that you make based on whether or not the time commitment will put your real business obligations at risk.  We all like to help people out but, if you do, recognize that it can be a slippery slope.  Like silencing your barking dog with a treat reinforces bad behavior, your associate may expect that you will continue to work for them for free. 

Leveraging Affiliate Commissions

You’ve taken the time to set up accounts and establish affiliate relationships for products or services that you want to recommend.  Affiliate earnings are intended to be passive.  Thus, any expectation that you will provide services in exchange for an affiliate commission you’ve earned is flawed logic.  All that person did was click a link to buy something of value that they wanted. 

In the rare instance that someone insists they could have purchased the same product on their own, it may be their way of inducing guilt.  Don’t fall for it.  If you are like me, you have not overpriced your services to begin with and you’re worth every penny. 

Does this mean you should not offer affiliate links to clients and friends?  If you do, ensure that you disclose the fact that you will earn an affiliate commission and that it is their choice to purchase elsewhere. 

What Finders Fees?

True Story:  A year or so back, a “friend” asserted that he was owed 25% of everything that I had earned since we met.  This came out of nowhere so I was stunned when I realized he was serious. 

I explained that I would never have agreed to referral fees of that magnitude without having a formal contract in place.  This fell on dead ears.  His rage and desperation, coupled with some other observations about his online behavior, created an awkwardness that ultimately ended our friendship. 

Expecting Immediate and Repeated Help

Most people admire my intuitive grasp of technology.  I will always answer quick questions but, if I know that a request will take more time than I have available, it must be postponed.  When I find a solution, I take the time to carefully explain exactly what solved the problem, in layman’s terms, so people can more become self-sufficient. 

Some folks repeatedly return for help with the same things.  I don’t mind re-explaining but, if I can’t drop everything at the moment of their request, enduring unfounded accusations or complaints is unacceptable.  My rule is no tolerance for such bad behavior. 

Beware of Wolves in Sheep’s Clothing

One client relationship relationship evolved into spending a lot of time exchanging ideas about Wordpress website design, CSS and Photoshop techniques.  Those sessions always began when they would ask a “quick question.”  Since my associate already had some skills, it didn’t occur to me that I was providing information they planned to use to start a new and competing business.  When they announced their plans, they invited me to become a resource, with the provision that I could not use my own business name or offer a link to my website.  I declined and wished them luck. 

The tactic of promising “future work” for a discounted rate is the proverbial Pandora’s Box.  In my experience, such requests better serve the requester.  In one extreme case, my willingness to work in this way resulted in many delinquent invoice payments and their expectation that the delayed payments would not compromise the development schedule for the project.   This particular client also neglected to mention very time-consuming development requirements at the time we settled on price and refused to discuss additional compensation.  When their behavior turned into abuse, they were summarily fired with no regrets … at least on my part.   

Choose to NOT Diminish the Value of Your Expertise

We all have unique skills to offer in professional liaisons.  The confidence you gain through exceeding customer expectations can lead to business expansion.  When your clients trust you, they will naturally recommend you who their friends and colleagues.  Referrals from such sources are the best kind of business.

Perhaps I am the exception but it perturbs me that the long and predictable sales letter page is being replaced by an optin form leading to a long-winded video which has no details about its length and takes way too long to arrive at a point. 

This trend reminds me of a desert character that I met recently on an outing.  Although the dialogue was entertaining, this person spent an hour telling my friend and I what he was going to tell us AFTER he told us why he was going to tell us what he was going to tell us.  Of course, we were free to leave at anytime but he seemed to have a need to tell his story, and I wanted to give him a chance.  In the end, it was a circular and one-sided discussion and he never really told us anything.  :D

But it was interesting to behold… 

Time is a non-renewable resource

How we spend our time each day is one of our more important decisions.  An email or link sent through Skype sometimes elevates my interest .  When the destination turns out to be a video landing page that provides no text to scan, the journey is predictable.  Someone is going to try to sell me something. 

While it is entirely possible that what they have to sell is something that I want or need, what is the benefit of biding my time through more than 30 minutes of self-aggrandizing dialogue, waiting to hear the price and being forced to endure so much “ but wait … there’s more” yammering? 

deep discount or inventory liquidation?

People don’t like to be convinced of something’s worth.  Idle curiosity led me to computing the discount of the bonus items for the most recent Video Sales Letter so I could report it to you.  The add-ons for this particular Video Sales Letter offer were “conservatively” valued at $38,731.  Yet, this internet marketer was willing to “give” them to me for $1,997.  That’s nice, but is it believable?   

If you are quick with a calculator, you’ve already determined that this is a 94.8% discount.  I’m fairly certain that opting into this offer would have led multiple upsells and an offer to have a trial membership with on-going fees of $97 a month, or more.  I’ve seen it before. 

But here is my point:  Liquidation sales are not a new idea.   In fact, Russell Brunson just had one and he didn’t pretend it was anything other than it was.  I truly admired that. 

ambiguity, logic and the law of averages

During the dialogue, the marketer informed us that his secrets had only been released to a handful of people who had proven to him, during 8 months of trialing his methods, that what he had found was not a fluke. 

What is a handful to an internet marketing millionaire with a huge list?  If the handful of people privy to the software and techniques have an 8-month head start, is there a prayer that these “hand selected niches” can be still penetrated and leveraged? 

Even though I’m basically an optimist, this sort of talk makes me skeptical.  I learned in the racquetball court that timing and position are everything in life.  In other words, creating the money-making idea or being part of the cadre of founders is the place to be if you really want to be if you want to cash in on something. 

If you are invited through a mass mailing, you are not in that group.  Applying their techniques to your current tactics has potential to improve your sales but please stick with your own niches.  Those “hand selected” niches are highly likely to be saturated. 

Passionate Pursuits

My viewpoint is that wealth will follow the pursuit of something that you already are interested in and will enjoy working with every day.  Using that base formula, your marketing, whether or not it is a Video Sales Letter, will genuinely convey your enthusiasm and have greater potential to become viral.  Your time spent researching the niche is time that you would be spending anyway because it is interesting to you.  Your targeted list is easy to acquire and grow because you are interacting with people naturally already, through Twitter, Facebook,LinkedIn and your blog. 

Identify those things that you truly enjoy and focus on what you like to do anyway and don’t invest yourself in the outcome.  It will come to you without a struggle if you maintain focus and don’t allow yourself to become distracted by the noise around you and frivilos get rich quick schemes.

We all set Goals in some form.  At the time we establish them, they feel exciting and new.  Sometimes are goals are set with a purpose of diverging from our ordinary daily lives.  These sorts of ideas enthuse us, no matter what they are related to. 

One such goal could be to branch out in your business.  Many pursue the goal of passive income and this doesn’t always entail joining a business opportunity or MLM, thank goodness.    The difficulty that exists, however, is that you can become swept  away by your primary income-earning activities because you enjoy what you do, have built a reliable reputation and you like the people with whom you are working. 

My primary business is project based.  A very high percentage of that business is returning customers with new projects.  If the experience of working with them in the past was mutually beneficial, as well as being fun, I have no qualms about taking on their requests.  On the other hand, there are some clients whose projects I can’t wait to finish and with whom I will not work again. 

New projects and cash flow are great to have, and hard to say no to.  But, with only 24-hours in a day, you begin to wonder if you are spreading yourself too tasks to forego are the ones that aren’t producing income for you yet .  It is true that you can outsource some aspects of your business but, when YOU ARE THE COMMODITY that people are seeking, you ultimately must decide if you want to decline new business so you can stick with your business building plans. 

This is what I lovingly refer to as a Creative Conundrum. 

The best strategy that I’ve found for achieving balance between what I have and what I want is to list all of the things that I want to do, as well as the things that I must do, on a schedule of some sort.  Don’t forget to set aside “me” time. 

Blocking time is not a new concept but it works.  In fact, this was the basis of Steven Covey’s book, The 7 Habits of Highly Effective People.   Among other things, Covey recommended establishing your task list, prioritizing those tasks and checking them off or updating their status on a daily basis. 

A little more tedious, but also helpful, is keeping some sort of log on how your time is being spent.  If you do this for a week or so, you will notice patterns in your days and where you are spending time that takes away from your business building or income generating activities. 

Once you have a handle on how your time is being spent, you are in a position to determine what you can spend less time on, or possibly stop doing, so you have more time to pursue your creative goals.   Those are the things that you really wanted to do when you imagined them, right?

For those of you who may have missed me, please accept my apologies for having neglected my blog for so long, .  The thrill of operating your own business comes complete with the opportunity cost of having to keep your nose to the grindstone, at times. 

There are some clients whose expressions of gratitude almost makes you feel guilty about getting paid for the job.  I have recently had that experience. 

Here is a quote from a rave that one of my clients just wrote on their blog, about the service they received from me: 

If you are blogger, you know that  your site is not unlike your child.  And when your child is sick, you tend to stop functioning.  You want answers.  You want certainty.  You want experts.  And we got absolutely none of that from our hosting provider Network Solutions.  From Network Solutions we got ticket numbers, escalation promises, and false assurances.  So we panicked and called in the real expert.

Virtually Marj. Wordpress developer extraordinaire.

We love Virtually Marj for the following reasons:

She knows her stuff

She delivers exactly what she promises on time.

She is a human being.

I swear that I blushed when I read what they wrote.    If you want to see this post on their site, visit MothersofBrothers. 

Even though their praise is directed at me, the three things that they noted are essential to anyone’s  success in business so it bears repeating. 

If you don’t pretend to be good at something that you aren’t, are clear about deliverables and time frames, and  remember to  be yourself, you have a recipe for success.

When your life changes in a radical way, what do you rely on to keep yourself moving forward? That’s a good question to have a solid answer to, I believe.

Many people define themselves by the accumulation of their material belongings, their careers, or their family roles. There is nothing inherently wrong with this, unless it is the primary method you use to define yourself TO yourself.

Take a young parent who immerses themselves in the very important job of being the best parent they know how to be. This can include a lot of sacrifice, especially in the early years. As children get older and more self-sufficient, that dedicated parent can find themselves feeling directionless if they have not maintained perspective on their personal goals in life.

Another example would be a career-minded person who has devoted themselves to being a loyal employee, which also can include a lot of sacrifice. In these unpredictable and tumultuous financial times, executives and individual contributors alike are surprised to discover that loyalty means nothing when shareholders are demanding better returns on their investments or a private company owner must cut back on expenses to keep their business viable.

When one door closes, another opens; but we often look so long and so regretfully upon the closed door that we do not see the one which has opened for us.

~Alexander Graham Bell, US (Scottish-born) inventor (1847 – 1922)

When One Door Closes, Another Opens...

We have choices to make at the time of a significant change. If our moorings are based on a self-perception that can withstand exterior influences, we will embrace the changes and use the opportunity to GROW.

Goals
Establish some goals for your new life. Make sure these goals are aligned with your personal passions so they are goals you will enjoy pursuing and bringing to life. Once you have selected goals, find a group of people who share similar interests and hopefully people whom you can look up to so you can emulate their successes and learn from their mistakes.

Reality
Appreciate the fact that reality, as you previously understood it, has changed. If this causes you to feel dread, you must find a way to adjust your mindset. Perhaps it could be something as simple as finding at least one thing everyday about the difference that you like better than your previous reality.

Options
Know all of your options. If you feel limited in any way, introspect about what is the source of that feeling and create a solution where the problem exists. Truly creative often see a problem seeking a solution long before anyone else. Could that be the purpose of the perceived limitation?

Will
Especially for entrepreneurs, there are times when sheer force of will is all that propels you forward toward your goals. If you are willing to believe in your own success, that will make all the difference in the world.

Perhaps the most important thing to investigate each day is your willingness to get out of bed. It is important to know why you are living and working each day. Write these things down and keep your list near the alarm clock. If you find yourself hitting the snooze button, rather than getting up right away, you might need to make a new list or evaluate your priorities. Face it; If your “whys” aren’t compelling enough to get you out of bed, they clearly aren’t important enough.

As you’re taking down the tree and visiting relatives are checking the status of their flights back home, it is clear that another holiday season is winding down. Like it or not, another year has passed and it is time to think about how to make your next year the best one you’ve had, so far.

You work hard every day to build your business but, if you don’t feel your business is where it ought to be, it may be due to the fact that you’ve been so swept up with tactical matters that you haven’t really stopped to consider what it is that you really want. With that list in front of you, you are ready to set some goals.

Goal setting for your small business owners requires both imagination and foresight. Here are some great questions you can use to organize your thinking for a goal setting exercise:

1. What do you want to change?
2. Where will this change take your business?
3. Why do you want to change now?
4. What do you need to do to make the change?
5. When do you want the change to take effect?
6. How will this change improve your business?
7. What happens after you’re there?

This sort of brainstorming can help you whether your goals are business or personal and envisioning goals in this way guides you to think strategically. Putting things in a list can actually help you find related goals, or goals that need to be done in sequence, so you can economize on the resources needed to accomplish them too.

Setting goals may seem like a daunting task but it is a necessary step in setting the course for advancing progress. As John F. Kennedy said:

“Effort and courage are not enough without purpose and direction.”

So think SMART when you think of goal setting.

S is for Specific

If your goals are specific, you have a much better chance of achieving them. So, for each of your items on the list, answer these questions:

Who: Who is involved?

What: What will be accomplished?

Where: Identify the location where work will take place.

When: Establish a time frame.

Which: Identify essential and constraining factors.

Why: Specific reasons and benefits of the accomplished goals.

M is for Measurable

Establish tangible criteria for measuring progress toward the goal’s attainment. Each milestone is a point of potential exhilaration that motivates you to continue. When verifying that you have set measurable criteria, ask yourself questions like:

How much?

How many?

How will I know when it is done?

A is for Attainable

This is where the priorities or the “why do it at all” questions help. If you have items on your list that really matter, you can find ways to accomplish them. Your dedication to accomplishing these goals will drive you to develop attitudes, abilities, skills, and the financial resources necessary to reach them.

If your goals seem far from reach, remember that you have the ability to make them attainable by growing and expanding to match them. Each time you do what you previously believed could not be accomplished, you are improving your self-image, which allows you to feel worthy of the rewards that reaching your goals can give.

R is for Realistic

Choose goals that are representative of substantial progress and include objectives toward which you are both willing and able to work. It isn’t necessarily true that your goals must be set low in order for them to be realistic. You are at the helm of your own ship, after all.

T is for Tangible

Your goals ought to be something you can experience with one of the five senses. If you must have an intangible goal, like one that is tied to self-improvement, relate it to a tangible one through offering yourself a reward that you can experience.

Remember that none of your goals are cast in stone. If you are persistently evaluating outcomes while working toward them, you may find adjacent goals that actually will bring greater improvements for your lifestyle or business. When this happens, go back to your list and adjust it accordingly.

While it is important to work toward things that you need, if these things are not what you want, you’re far less likely to accomplish your goals. Ultimately, you must WANT something in order to take ACTION to acquire it. This is where my favorite mindset philosophy comes in: DREAM – DO – HAVE.

Dare to DREAM so you will DO what is necessary to HAVE your dreams come true!

Thank you for your readership, always, and here’s wishing each of you a Happy and Prosperous New Year!

We’ve all been taught to avoid the truth if we fear that our news has potential to upset someone whom we like and respect, but being honest about your feelings doesn’t mean that you have to be tactless. If we understand and appreciate that everyone has varying degrees of skill with regard to handling feedback, and that they aren’t always in control of their emotional responses, there’s always a way to talk over any issue and reach a reasonable compromise.

Honesty is the best policy and, in my humble opinion, a lie by omission causes the most harm. The world would be a much better place if everyone was capable of directly confronting differences of opinion and, if these cannot be reconciled, choosing to disagree without the having the discussion escalate to an argument or parting of ways. Over time, I’ve decided that the culprit impeding this outcome is ego … and egos can be so demanding of respect!

So what can you do if you know you’re onto something and your ideas are repeatedly ignored by your business associates? Do you give up and become resentful or do you try to find another way to get your point across to them?

You can’t cross the sea merely by standing and staring at the water. Don’t let yourself indulge in vain wishes. ~ Rabindranath Tagore (1861 – 1941)

In any business, risk is necessary but risks should always be meticulously researched and measured against your assumptions before making a change. Consider carefully whether or not your idea is too great of a leap to be considered at this time but, by all means, don’t give it up if you strongly feel it can work better than the track you are currently on. With just a little more thought, you may find a way to redesign your proposal that seems less risky to your associates. 

Only a fool tests the depth of the water with both feet. ~ African Proverb

Because the river moves around it, a rock appears to be stronger but physics have proven that moving water will prevail and keep its own course over time. After many attempts to dictate the route of the Mississippi River, The Army Corps of Engineers have learned that the river knows its own way and serves no man.

In the confrontation between the stream and the rock, the stream always wins – not through strength, but through persistence.- Anonymous

Although the process that makes water stronger than a rock is erosion, we aren’t disempowering anyone by gently persisting about something that we know, in our hearts, is a better way to go. There are people who will not pursue any idea that they don’t feel is their own. With theses sorts of personalities, planting the seed of your idea and waiting for them to embrace it as their own usually does the trick, however, it does require that you don’t have a need to be recognized for it. Giving the idea to your business associates from the onset with phrasing like, “Have you considered …”, is an extremely non-confrontational assertion and somewhat of a subliminal command to for them to at least think about your recommendation.

Bodies of water also give us another metaphor for our business relationships. Many rivers open up to the sea but the sea is its own force and returns tides to the rivers. The mixture of salt and fresh water produces a brackish habitat where creatures from both worlds can adapt and thrive. Using this metaphor, when your original idea is improved upon through your business colleagues’ consideration, blending thoughts can result in a better plan and those who are capable of adapting can prosper more.

So it all seems to come down to being open and honest to learning and not being attached to the outcomes of your suggestions, doesn’t it? If we can keep our demanding egos out of the way, forward progress is always an option. Whether the progress is a business idea or a shift in how you interact with your associates, a positive change of direction is normally a sign of growth.

We all know there are times when it is necessary to have a conversation that has potential to become awkward. If you are a good communicator, you can usually find a way to avoid arguments but there are times when the only option available is to agree to disagree. If you are capable of speaking your mind, in spite of any fears, and managing your emotional response to having your ideas rejected, you’ve risen above the constraints that your ego can create.